What We Collect and Why We Collect It
When you register an account with buddy9, we collect your name, email address, mobile number, and any payment details linked to your chosen wallet — whether that's DANA, OVO, or GoPay. This data is used to verify your identity, process your deposits and withdrawals, and keep
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your account secure. We do not sell your personal data to third parties for marketing. Transaction records tied to your wallet activity are retained to meet financial verification requirements, and access to those records is restricted to authorised internal staff. If you contact our support team,
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that conversation is also logged to help us resolve any follow-up issues. We collect device and browser data through cookies to improve how the platform loads and responds on your device. You can manage cookie preferences through your browser settings at any time. Data shared with
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payment processors like DANA, OVO, and GoPay is governed by those providers' own privacy terms alongside ours. Availability of our service depends on local law and the eligible regions where buddy9 operates. We do not knowingly collect data from individuals who are not eligible to use
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the platform under applicable local regulation.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.